Shipping policy

At Grip Theory Apparel, our products are made to order through our print-on-demand fulfillment partners. Because each item is produced specifically for you, please allow time for both production and shipping.

Order Processing & Production

Orders typically require 2–7 business days for production before they are shipped. Production times may vary during holidays, sales, or periods of high demand.

Once your order has been fulfilled and shipped, you will receive a shipping confirmation with tracking information.

Shipping & Delivery

Shipping costs and estimated delivery times are calculated and displayed at checkout.

Delivery times begin after production is complete and may vary depending on your location, the shipping method selected, and the fulfillment facility handling your order.

Please note that estimated delivery dates are not guaranteed. Carrier delays, weather, holidays, customs, and other circumstances outside of our control may affect delivery.

Multiple Packages

Some orders may be fulfilled by different production facilities. If your order contains multiple items, they may arrive in separate packages and at different times. You will receive available tracking information for each shipment.

Tracking Your Order

Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at griptheoryapparelnm@gmail.com. We will do our best to assist you, but we cannot guarantee that an address can be changed once an order has entered production or shipped.

Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.

Lost, Stolen, or Damaged Packages

If your order arrives damaged, defective, or incorrect, please contact us at griptheoryapparelnm@gmail.com as soon as possible and include your order number and photos of the item and packaging when applicable.

For packages marked as delivered but not received, please first check around the delivery location, with household members or neighbors, and contact the shipping carrier using your tracking information.

If you still cannot locate your package, contact us and we will help determine the appropriate next steps.

International Orders

International orders may be subject to customs duties, taxes, or import fees depending on the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

International shipments may also experience additional delays due to customs processing.